PRIVACY POLICY

www.trainwithfaithfitness.com

Effective date: 1st June 2023

 

1. Introduction Welcome to Train with Faith Fitness. We respect the privacy of our users and understand the importance of protecting the personal information you share with us. We are committed to being transparent about how we use your information and to ensuring your privacy. This Privacy Policy sets forth our policies regarding the collection, use and disclosure of certain information relating to your use of our services. We are mindful of the importance of upholding the security of information under our control. We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth), General Data Protection Regulation (GDPR), the privacy laws of New Zealand, the United States and any other applicable to our jurisdiction, and we aim to maintain consistently high levels of best practice in our processing of your personal data.

 

2. Scope This Privacy Policy applies to all users of our website and app, regardless of where you are located. It covers all the platforms through which our services are provided and any other means through which we interact with you.

 

3. Information We Collect We collect and hold personal information that is reasonably necessary for the provision of our services. The types of information we may collect include but are not limited to: name, contact details, date of birth, emergency contact details, credit/debit card details, billing address, shipping address, order details, and other related personal data. This personal information will be kept confidential and will not be shared with anyone outside of our organization, except as necessary to provide our services or as required by law. All classes and personal training will be held online and can be recorded, but any personal data revealed during these sessions will be treated with the same confidentiality.

 

4. How We Collect Information We collect information from you both when you provide it voluntarily and also automatically when you use our Services. We may also collect personal information from third parties such as our partners, service providers and publicly available websites or from social media platforms, where you have given your consent to share information with us.

 

5. Use of Your Information We use your personal information to provide, tailor, and improve our services for you. This may include using your information to fulfil your orders, process your payments, any forms, provide customer service, for customer communication and to send you information about products or services which may be of interest to you. We also use your personal information to customise your experience with our services, for internal business purposes, such as data analysis, research, development, and for legal compliance. We use the information we collect to ensure compliance with the Terms of Service and for the purposes of any third-party contracts.

 

6. Disclosure of Your Information We do not sell, trade, or otherwise transfer your personal data to outside parties, unless we provide you with advance notice and obtain your consent. This does not include website hosting partners and other parties who assist us in operating our services, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

7. Cookies and Similar Technologies We use cookies and similar technologies to enhance your experience with our services. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features may be disabled and as a result, your site experience may not function properly.

 

8. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

9. Security We are committed to ensuring the security of your information and have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect online. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure; therefore, while we strive to protect your Personal Data, we cannot guarantee its absolute security.

 

10. Your Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include the right to request access to your data, request correction of your data, request erasure of your data, object to processing of your data, request restriction of processing your data, request transfer of your data and right to withdraw consent. If you wish to exercise any of these rights, please contact us. We will disclose your Personal Data where required to do so by law or subpoena or if we believe that such an action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our services.

• GDPR Compliance We aim to ensure our privacy policy is in compliance with the General Data Protection Regulation (GDPR) for users from the European Union. If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, outlined in the above 'Your Rights' section.

• Australian Privacy Act Compliance We also aim to ensure that we comply with the Australian Privacy Act 1988 for users from Australia. Our services are governed by this Act to ensure that your information is kept secure and handled in a manner that complies with the Australian Privacy Principles (APPs).

• USA Compliance We are committed to being in compliance with the applicable data protection laws for users from the United States. Our policy is designed with respect to the state-specific privacy laws such as the California Consumer Privacy Act (CCPA).

• New Zealand Privacy Act Compliance In addition, we are dedicated to complying with the Privacy Act 2020 of New Zealand for users from New Zealand, in which our policy abides by the Information Privacy Principles (IPPs) that outline how personal information should be collected, used, stored, and disclosed.

 

11. Third-Party Services We may employ third-party companies and individuals due to the following reasons:

• To facilitate our services; • To provide the services on our behalf; • To perform service-related services; or • To assist us in analysing how our services are used. We want to inform our users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 

12. Children’s Privacy Our services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary action.

 

13. Changes to This Privacy Policy We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

 

14. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at trainwithfaithfitnessonline@gmail.com. For any questions regarding your rights under these laws or any other data protection laws, you may also contact our Data Protection Officer at the same email address.